Last Updated: 25/03/2025

Welcome to GkSubTopUp! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our bill payment platform.

1. Information We Collect

We collect the following types of data when you use our services:

• Personal Information: Name, email address, phone number, and payment details.
• Transaction Data: Details of bills paid, payment methods used, and transaction history.
• Device Information: IP address, operating system, browser type, and device identifiers.
• Cookies & Tracking Data: We use cookies to improve user experience and analytics.

2. How We Use Your Information

We use your data to:

• Process bill payments securely and efficiently.
• Provide customer support and transaction records.
• Improve our services based on usage patterns.
• Comply with legal and regulatory requirements.

3. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share information with:

• Payment Processors: To complete transactions securely.
• Regulatory Authorities: If required by law.
• Service Providers: Cloud storage, fraud prevention, and analytics services.

4. Security of Your Information

We use encryption and secure servers to protect your personal and financial data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

• You can update or delete your account data anytime.
• You can disable cookies in your browser settings.
• You can contact us for any data privacy concerns.

6. Children’s Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect personal information from children.

7. Attribution & Intellectual Property Notice

This Application may display logos and brand names of third-party service providers (such as banks, electricity distribution companies and telecommunications operators) solely for the purpose of helping users identify and select the correct service during transactions.

All trademarks, logos, and brand names are the property of their respective owners. The use of these marks is for informational and descriptive purposes only and does not imply any affiliation with or endorsement by the respective trademark holders.

Where applicable, logo assets were sourced from publicly available resources such as NigeriaLogos.com and official company websites. We respect the intellectual property rights of all third parties. If you are a trademark owner and believe your rights are being infringed, please contact us at support@gksubtopup.com so we can promptly address the concern.

Some icons used in this Application were sourced from Flaticon and are used in accordance with their licensing terms.
Icons designed by Freepik, Pixel Perfect, and Smashicons from Flaticon.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our platform.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:
📧 Email: support@gksubtopup.com
📍 Address: Umusoya, oyigbo, Rivers State